T4K3.news

Royal Mail alters delivery schedule for second class post

From today, second class mail will not be delivered on Saturdays and will now only arrive on alternate weekdays.

July 28, 2025 at 07:22 AM

Royal Mail major delivery rule change from today for millions of UK homes

Royal Mail cuts Saturday deliveries and limits second class post to alternate weekdays.

Royal Mail alters delivery schedule for second class post

Royal Mail has announced a significant change to its second class postal service. Starting today, second class post will no longer be delivered on Saturdays, and deliveries will now occur only on alternate weekdays. This new schedule aims to adapt to a decrease in letter volumes, which have fallen from 20 billion in the last two decades to just 6.6 billion currently. Ofcom, the UK communications regulator, has approved this change as part of broader efforts to improve Royal Mail's financial health and efficiency. While the company claims that second class mail will still arrive within three working days, this reduction in service raises concerns for many households and businesses that rely on timely mail delivery. Despite these changes, first class post will continue to be delivered six days a week. This initiative is expected to save Royal Mail between £250 million and £425 million, yet it comes amid previous fines for failing to meet delivery targets.

Key Takeaways

✔️

Second class post will no longer be delivered on Saturdays.

✔️

Delivery of second class mail will be limited to alternate weekdays.

✔️

This change is expected to save Royal Mail significant costs.

✔️

Volume of letters delivered in the UK has sharply declined over two decades.

✔️

First class post delivery will remain unaffected by this new schedule.

✔️

Royal Mail has faced penalties for missing delivery targets recently.

"These changes are in the best interests of consumers and businesses."

Natalie Black from Ofcom highlights the necessity of reform for survival.

"It is good news for customers across the UK as it supports reliable service."

Martin Seidenberg praises the change as beneficial for consumers.

This shift in Royal Mail's delivery strategy reflects broader trends in communication and mail usage. With a substantial drop in letter volumes over the years, the company is trying to adjust its services to align with customers' changing needs. While financial savings seem to be the driving force behind these changes, they may also lead to customer dissatisfaction in the short term. The reduction of delivery days could push some consumers to seek alternative methods for sending important documents, potentially affecting Royal Mail's overall customer base. The regulator's promise to review stamp prices adds another layer of complexity amid these changes.

Highlights

Royal Mail's new schedule adapts to the declining letter volumes.
Changes to second class post mark a significant shift in postal services.
In times of falling mail numbers, Royal Mail is redefining delivery.
This change could reshape how customers approach sending mail.

Delivery Changes Raise Concerns

The reduction in delivery days for second class post could lead to backlash from consumers who rely on regular postal services. Additionally, the potential for public reaction regarding increased stamp prices adds to the controversy surrounding these changes.

The impact of these changes on customer satisfaction remains to be seen as Royal Mail adapts its services.

🏷️

royal mail postal service UK delivery consumer issues business postal service business UK

Enjoyed this? Let your friends know!