Windows updates fix reset issue

August updates briefly disrupted Windows reset and recovery features, with a fast follow up patch later correcting the issue.

Windows updates trigger reset and SSD problems for users

Microsoft identified that a security update, KB5063875, caused the reset and recovery process to fail silently on Windows 11 versions 23H2 and 22H2 and Windows 10 version 22H2. The problem appeared after the August updates and surfaced when users tried to reset their PC for troubleshooting or hand‑me‑downs. The issue was reported on August 18 and Microsoft released a fix, KB5066189, on August 19. If the problem persists, users are advised to install the latest patch to restore normal functionality. Microsoft notes that known issues are tracked on its support pages, and updates may be rolled out in stages to affected devices.

The episode highlights how even essential system tools can become unstable after large software updates. It underscores the fragility of modern patch cycles on complex operating systems and the need for stronger safeguards in releasing changes that affect recovery features. The rapid response shows resilience, but it also reveals a gap between what users expect from a smooth update and what can happen when a baseline tool like reset stops working. In the end, the incident tests user trust in automatic updates and emphasizes the value of clear notices and reliable rollback options.

Highlights

Update cadence will shape how users perceive Windows reliability in the months ahead