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UK GP survey reveals best and worst practices

A survey shows significant variation in patient satisfaction among GP surgeries in the UK.

July 16, 2025 at 01:07 PM

Best and worst GP surgeries across the UK named - check your area

The latest survey highlights patient satisfaction and challenges in contacting GP surgeries across the UK.

Best and worst GP surgeries in the UK revealed

A new survey ranks the best and worst GP surgeries in the UK based on patient feedback. Over 2.7 million people participated in the GP Patient Survey, with 75% rating their experience as good. While patients expressed high levels of trust in their GPs, only 53% found it easy to contact their practice. Medicus Select Care in Enfield received the lowest rating, with only 23% of patients considering it good. The survey highlights significant variance in satisfaction among different practices.

Key Takeaways

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High patient satisfaction with overall GP services.

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Accessibility remains an issue, with only 53% finding contact easy.

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Medicus Select Care ranks lowest, indicating urgent need for improvement.

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Most GP practices maintain high standards of care despite contact issues.

"75% rated their experience with GP services as good."

This statistic highlights overall satisfaction among patients.

"Only 53% found it easy to contact their GP practice."

This figure underscores a significant accessibility issue in healthcare.

"Medicus Select Care in Enfield received a low rating of just 23%."

This reflects serious concerns about performance at specific practices.

"The challenge will be to improve patient contact methods effectively."

This is essential for enhancing healthcare delivery moving forward.

The latest GP Patient Survey reveals a remarkable strength of public trust in GPs, yet it starkly contrasts with frustrations over accessibility. This divergence points to a systemic issue within the healthcare system where the quality of service does not meet ease of access. As cuts to budgets and resource strains affect many practices, questions arise about how to balance quality care with efficient patient contact methods. The health service's challenge will be to ensure that strong patient trust translates into better communication, which is essential for effective healthcare delivery.

Highlights

Trust in GPs remains strong, but getting in touch is a struggle.
Accessibility issues plague many GP practices across the UK.
Patients are satisfied, but contacting their GP is often difficult.
The disconnect between trust and accessibility needs urgent attention.

Concerns over GP accessibility and performance

The survey reveals significant dissatisfaction regarding accessibility to GP services, with patient experience varying widely across practices. There are potential budget implications for practices that underperform, affecting overall public trust in healthcare.

Future efforts must focus on improving communication with patients in GP practices.

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gp surgeries patient survey healthcare access nhs healthcare public services

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