Bristol's GP surgeries secured in patient satisfaction rankings

Patient feedback has determined the best and worst GP surgeries in Bristol.

Bristol GP surgeries ranked by patient satisfaction

Bristol's GP surgeries have been evaluated based on a national patient survey that included over 2.7 million participants this year. More than 75% rated their overall experience positively, while only a small percentage expressed dissatisfaction. Heywood Family Practice in Pill emerged as the highest-rated surgery with 98%, while Emersons Green Medical Centre was the lowest at 32%. The survey found high levels of trust in GPs, with 93% of patients stating they have confidence in their doctor. However, accessing healthcare remains a challenge, with only 53% finding it easy to contact their GP.

The results from the GP Patient Survey highlight a significant divide in patient satisfaction among Bristol surgeries. The overwhelming trust shown by patients reflects strong performance in areas such as care and listening. However, the ease of access remains a critical issue. The stark contrast between the top-rated and lowest-rated practices points to inconsistencies in service delivery that could lead to public concern. This data reveals an urgent need for improvements in practices that fall short, particularly in communication efforts to keep patients informed.

Highlights

As patient expectations rise, GP practices must adapt to avoid dissatisfaction.