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Bury GP surgeries rated best and worst by patients
The GP Patient Survey 2025 reveals Blackford House Medical Centre tops patient satisfaction ratings.

The best and worst GP surgeries in the borough have been revealed, as voted for by patients.
Best and worst GP surgeries revealed in borough survey
People in the UK rated their GP experiences in a nationwide survey. The NHS published the GP Patient Survey 2025 results, where Blackford House Medical Centre ranked highest in the borough with 87.6 percent of patients reporting a positive experience. The Birches Medical Centre closely followed at 87.5 percent. Nationally, 75.4 percent of patients rated their experience as 'good,' an increase from 73.9 percent last year. Conversely, Ramsbottom Medical Practice received the lowest rating in the borough at 53.8 percent, prompting criticism from its practice manager, Annette Addison, who acknowledged areas needing improvement.
Key Takeaways
"The team at Blackford House Medical Centre are all delighted to have achieved such good results in the GP Patient Survey."
Carol Armstrong shares the pride of her team for their high patient satisfaction ratings.
"Patient care and satisfaction are at the heart of what we do, and we are committed to making the necessary changes."
Annette Addison emphasizes the need for improvement at Ramsbottom Medical Practice.
This survey highlights significant disparities in patient satisfaction among local GP surgeries. While some practices celebrate outstanding results, others must confront their shortcomings. The case of Ramsbottom Medical Practice serves as a reminder that patient feedback is essential for improvement. The increasing national satisfaction rate suggests that health services as a whole are making strides, yet it's vital for surgeries to address criticisms directly to maintain public trust. It raises a crucial question: how will these practices implement the changes needed to meet rising expectations?
Highlights
- The satisfaction rate for Ramsbottom Medical Practice needs urgent attention.
- Feedback is essential; it directly shapes patient care in GP practices.
- Patient experiences reveal clear winners and losers in local healthcare.
- Managing patient care requires constant improvement and responsiveness.
Concerns regarding patient satisfaction and care quality
Ramsbottom Medical Practice's low satisfaction rating raises questions about patient care quality and responsiveness, potentially affecting public trust.
As patient expectations grow, GP practices must prioritize improvement efforts to keep pace.
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