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Ryanair to reward staff for spotting oversized bags
The airline aims to enhance compliance with baggage rules amid rising profits.
The airline is taking new steps to enforce baggage regulations more strictly.
Ryanair plans to reward staff for spotting oversized bags
Ryanair has announced plans to incentivize its staff for spotting oversized bags as it aims to enforce stricter baggage rules. The airline has shared that only a small percentage of its passengers, about 0.1%, fail to comply with its baggage policies. Chief Executive Michael O'Leary stated the importance of managing excess baggage, as the airline struggles with the current volume. Ryanair already charges significant fees for oversized luggage, with penalties reaching up to €75. This comes as the airline also reported a substantial increase in profits, attributed partly to seasonal travel trends.
Key Takeaways
"Our message to those 0.1% of passengers is simple; please comply with our generous bag rules or you will be charged at check-in or at the gate."
Michael O'Leary emphasizes the airline's strict stance on baggage policy compliance.
"We're happy to incentivize our staff with a share of those excess baggage fees, which we think will decline over the coming year or two."
O'Leary indicates the airline's willingness to reward employees while aiming to reduce excess baggage.
Ryanair's decision to reward staff for identifying oversized bags reflects a broader trend in the airline industry toward stricter enforcement of policies that impact operational efficiency. As airlines seek to maintain profitability amid rising costs, such measures may become commonplace. The success of this incentive program will largely depend on customer response and compliance with baggage regulations.
Highlights
- Ryanair is determined to eliminate oversized bags from flights.
- 99.9% of passengers comply with our baggage rules.
- We will incentivize our staff to uphold baggage policies.
- Ryanair aims to boost profitability by controlling costs.
Potential fallout over baggage fees
Ryanair's approach to tightening bag policies could lead to backlash from passengers who feel unfairly penalized. Financial implications for travelers may become a contentious topic.
As policies evolve, the impact on passenger behavior remains to be seen.
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