favicon

T4K3.news

Phison SSD update notice

Phison outlines investigation progress and urges users to avoid large writes on affected drives while fixes are prepared.

August 19, 2025 at 09:15 AM
blur Phison Acknowledges SSD Failures On Windows 11 Due To KB5063878/KB5062660 Updates; Starts Investigations On Its Controllers To Resolve The Issue

Phison reports controller based SSDs were affected by recent Windows security updates and says it is investigating which models are impacted with partners.

Phison Acknowledges SSD Failures Linked to Windows 11 Updates

Phison controller-based SSDs appear to have been affected by the latest Windows 11 cumulative updates, KB5063878 and KB5062660, causing failures during large file writes. The PS5012-E12 controller is among those affected, and reports span brands such as Corsair Force MP600, SanDisk Extreme Pro, and Maxio SSD. Most incidents have been reported by Japanese users, and Phison is currently the only major vendor to publicly acknowledge the problem.

Phison says it is testing and collecting crash reports with partners and will deliver firmware updates and advisories through those partners rather than directly to consumers. The company says it will provide updates as the investigation proceeds. In the meantime, users with affected drives are advised to avoid large write operations until remediation is available.

Key Takeaways

✔️
Windows updates KB5063878 and KB5062660 can affect Phison controller SSDs
✔️
Phison is investigating which controller models are affected
✔️
Multiple brands beyond Phison controllers are impacted
✔️
Public support is limited; remediation will come through partners
✔️
Users with affected drives should avoid large write operations for now
✔️
The incident highlights the fragility of firmware dependent hardware ecosystems
✔️
Coordinated firmware fixes and clear communication are crucial to restore trust

"The controllers that may have been affected are under review."

Phison’s statement about ongoing investigation

"We will continue to provide updates and advisories to partners who may have been impacted to provide support and ensure any applicable remediation."

Phison’s commitment to partner-facing communications

"We advise users not to perform large write operations on the SSDs if their drives are in the list of affected devices."

Guidance issued to users

This incident shows how software patches can ripple into hardware products. A Windows security update meant to tighten protection ends up triggering storage problems, testing the resilience of the entire ecosystem.

Phison's channel-first approach reflects a common industry practice. It can protect the broader partner network, but it may delay relief for individual users and create reputational risk if fixes lag.

Highlights

  • Firmware fixes must reach users as fast as updates reach partners.
  • The patch path matters as much as the patch itself.
  • A patch should not become a storage headache.
  • Trust in hardware hinges on timely, clear fixes.

Potential risk from OS updates to SSD performance

The incident shows how OS patching can introduce hardware reliability risks. If remediation lags, user trust and device reliability may suffer, affecting partners and the supply chain.

Updates will come through partners as the fix unfolds.

Enjoyed this? Let your friends know!

Related News