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Santander closes 14 branches across the UK

Santander is set to close 14 branches in August, impacting local community access to banking services.

August 4, 2025 at 09:05 AM
blur Santander to close 14 UK banks in August including two in North East - full list

Santander prepares to close 14 branches in August, impacting several communities.

Santander announces closure of 14 UK bank branches

Santander has confirmed the closure of 14 bank branches throughout the UK this August, including two locations in North East England. This decision follows an earlier announcement in March regarding the closure of 95 branches and reduced hours at others. The bank attributes this trend to a significant shift of customers from traditional banking methods to digital platforms. The closures raise concerns among MPs about their impact on rural areas, particularly where internet access is unreliable and older individuals may struggle with online transactions. The UK Government plans to establish 350 banking hubs over the next five years to help alleviate the crisis by providing necessary banking services and support.

Key Takeaways

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Santander is closing 14 UK branches, two of which are in North East England.
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The closures are part of a larger move to shutter 95 branches and reduce hours nationwide.
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Shifts towards digital banking drive the decision, posing challenges for certain customer groups.
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Concerns grow for rural communities with limited internet access and reliance on physical banking.
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The UK Government plans to create 350 banking hubs to enhance access to services.
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The trend reflects broader changes in consumer banking behaviors across the country.

"Closing a branch is always a very difficult decision and we assess how to minimize the impact."

A Santander spokesperson explains the considerations involved in closing branches.

"Nearly 6,000 bank branches closed over the last decade."

Research from Which? highlights the scale of bank closures in the UK.

"We need to ensure access to cash for those who cannot bank online."

Concerns raised by MPs regarding the impact of branch closures on cash access.

"The government aims to establish 350 banking hubs in the next five years."

A government initiative aimed at countering the impact of bank closures in communities.

The decision to shut down these branches reflects a growing trend in the banking sector towards digitalization. Yet, it poses risks for communities lacking robust internet access, where the elderly and less tech-savvy may face difficulties. As Santander reduces its physical footprint, the potential loss of personal banking services could deepen the sense of isolation felt in smaller towns, highlighting an urgent need for accessible alternatives. The government's initiatives to introduce banking hubs may offer some respite, but the pace of transition raises questions about the support available during this shift.

Highlights

  • Digital banking is shaping the future, but at what cost for local communities?
  • Many are left behind as banking moves online, can community hubs bridge the gap?
  • The shift to digital banking risks isolating vulnerable customers.
  • With thousands of branches closing, what does the future hold for personal banking?

Concerns over branch closures and accessibility

The closure of Santander branches raises significant concerns, particularly for rural communities where internet access is limited. Many older individuals struggle with digital banking, increasing fears of financial isolation. As banks transition to more online services, the lack of physical access may deepen the financial divide.

As digital banking expands, the future of community banking remains uncertain for many.

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