Santander to close branches next week

Santander will close seven branches in England next week as part of a network adjustment.

Santander announces branch closures across England

Santander will close seven branches in England between July 28 and July 31, 2025, affecting locations in Hampshire, West Yorkshire, Surrey, Hertfordshire, Herefordshire, Cambridgeshire, and Cleveland. This move follows previous announcements made in March 2025 regarding the closure of 95 branches nationwide, highlighting the bank's shift toward digital banking in response to changing customer behaviors. In addition to the closures, the bank is introducing a new format for some branches, including counter-free locations and those with reduced hours, while still maintaining a network of 290 full-service branches and five Work Cafés for customer support.

The closures reflect a broader trend in the banking industry, where many institutions are adapting to the increasing reliance on online banking. This shift raises questions about the future of traditional banking and the potential negative impacts on communities that rely on physical branches. As Santander aims to refine its services, it must carefully navigate customer dissatisfaction and maintain a balance between digital solutions and personal touch, ensuring they cater to all customer needs without alienating segments of their clientele.

Highlights

As Santander continues to adapt, the impact on customer accessibility remains a critical focus.