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Legal action in Crete Legionnaires case

British travelers pursue action after Legionnaires disease linked to a Crete hotel; EasyJet Holidays is named in the case.

August 12, 2025 at 04:42 PM
blur British holidaymakers with Legionnaires' take legal action

Two British travelers contracted Legionnaires disease in Crete and are pursuing legal action against EasyJet Holidays.

British Holidaymakers Take Legal Action After Legionnaires Disease in Crete

Two British travelers, Donna Jobling from Hull and a woman from South Wales, contracted Legionnaires disease after staying at a hotel in Crete. The South Wales traveler became violently ill after returning home in May and was hospitalised; she was discharged in June and described the illness as severe. Legal letters have been issued to EasyJet Holidays as the case proceeds.

Key Takeaways

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Legionnaires disease cases tied to travel sites raise safety accountability questions
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Tour operators face scrutiny for partner hotel safety practices
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Hotels must prove water systems are well maintained and inspected
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Crisis response by the operator matters for customer trust
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Health guidance from authorities should be consistently shared with guests
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Public reaction could influence future safety regulations in tourism

"I thought I was going to die"

Guest illness experience

"There is justification for a full transparent investigation into how water systems have been managed and maintained at the hotel"

Solicitor's stance on accountability

"We immediately took action and contacted customers"

Crisis response by travel firm

"I felt delusional and had a really high fever"

Guest illness experience

This case tests how travel firms and hotels share responsibility for safety. It highlights the duty of tour operators to vet partners and the need for hotels to maintain water systems to prevent Legionella. Public health checks and clear communication with guests before and after travel are central to trust in the industry.
If the claim stands, it could push for stronger inspection regimes, faster information sharing, and clearer guidelines for refunds and medical coverage in similar situations. Public scrutiny may also press regulators to publish stricter safety standards for hotels catering to international visitors.

Highlights

  • I thought I was going to die
  • There is justification for a full transparent investigation into water systems
  • We immediately took action and contacted customers
  • I felt delusional and had a really high fever

Legionnaires case raises questions about hotel water safety

The legal action and illness draw attention to how hotel water systems are managed, inspected, and reported. Public reaction and regulatory oversight could follow, affecting industry trust and travel spending.

Safety is a shared obligation that travels with every booking.

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