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Entire airline crew suspended after missing iPhone found

Garuda Indonesia has suspended its cabin crew following a passenger's phone tracking incident.

June 23, 2025 at 05:00 PM

Entire flight cabin crew suspended after missing iPhone tracked to their hotel

An incident involving a missing phone has led to the suspension of a cabin crew team.

Entire airline crew suspended after missing iPhone found at hotel

A cabin crew for Garuda Indonesia has been suspended after a passenger's lost iPhone was tracked to their hotel. On June 6, Michael Tjendara reported his phone missing during a flight from Jakarta to Melbourne. Using the Find My iPhone feature, he discovered that his phone was located near the Mercure Hotel where the crew was staying. The airline announced on June 9 that it is investigating the incident and has temporarily removed the crew from duty, asserting they followed safety procedures during their flight following the passenger's appeal for help.

Key Takeaways

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Garuda Indonesia's cabin crew suspended after iPhone incident

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Passenger's phone tracked to hotel raises safety concerns

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Airline commits to investigating and supporting affected passenger

"This isn't just about a phone - it's about the safety of all passengers in the future."

Michael Tjendara emphasizes the broader implications of his lost phone incident.

"We can confirm that upon receiving the report, all cabin crew had followed standard operating and safety procedures."

Garuda Indonesia's spokesperson remarks on the actions taken by the crew during the flight.

This incident raises significant concerns regarding passenger safety and trust in airlines. The quick reaction from Garuda Indonesia underlines the importance of addressing both passenger grievances and maintaining operational integrity. It also highlights how technology can play a role in unraveling potential misconduct, pointing to a future where transparency in airline operations becomes increasingly paramount as consumers demand accountability.