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Ryanair flight arrives in Gran Canaria without any luggage

Passengers on a Ryanair flight from Bristol landed without their checked bags due to a handling error.

July 21, 2025 at 01:37 PM

Every single bag on Ryanair hols flight left behind in UK…as passenger with no suncream says ‘there’s many burnt bodies’

Passengers on a Ryanair flight face ongoing challenges after their luggage was left behind in the UK.

Ryanair flight lands in Gran Canaria with no luggage for passengers

A Ryanair flight from Bristol to Gran Canaria landed on July 18 without any checked luggage for its passengers. The captain informed them that none of their bags were loaded due to "time constraints" related to a security issue at Bristol Airport. Around 70 bags were affected, leaving travellers without essentials, including medication. Passengers voiced frustrations over a lack of communication from Ryanair, compounding the situation as they had to purchase basic items. Ryanair attributed the error to a third-party handling provider and apologized, assuring that bags would be sent on the next flight.

Key Takeaways

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All luggage from a Ryanair flight was left behind in the UK.

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70 bags were reported missing, leading to chaos for passengers.

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Affected travellers included those needing medication and basic supplies.

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Ryanair cited a time constraint due to a security issue as the cause.

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Passengers experienced poor communication from the airline during the crisis.

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The incident reflects broader issues in airline baggage handling during busy seasons.

"We had absolutely no issues at all until we landed."

Passenger Madeline Cooper expressed surprise over the sudden problem after an otherwise smooth flight.

"There’s been zero communication."

Cooper mentioned a lack of updates about their missing luggage, exacerbating the stress of the situation.

"It was really stressful. I take it twice a day and it gets worse at night."

Sophie Payne spoke about the anxiety of not having her asthma inhaler during the vacation.

"A number of bags were regrettably not loaded to this flight from Bristol to Gran Canaria."

Ryanair's spokesperson addressed the issue, attributing it to a handling error.

This incident highlights ongoing issues related to airline baggage handling, especially during peak travel months. As airports traffic volumes surge, incidents like this become more common, often straining the relationship between airlines and passengers. The lack of effective communication can deepen dissatisfaction among customers, particularly when their health and comfort are at stake. Ryanair's reliance on third-party providers adds a layer of risk, potentially impacting its reputation. Travellers now demand greater accountability and support during their journeys.

Highlights

A lot of burnt bodies around here without suncream.
We've had to search for a pharmacy in an area we don't know.
This is a real nightmare for students on holiday.
Ryanair's reputation is at stake with these incidents.

Potential backlash over poor customer service from Ryanair

The incident has sparked anger among passengers due to the lack of communication and support regarding their missing luggage, raising concerns for Ryanair's customer service reputation.

This event highlights the need for airlines to improve communication and contingency planning.

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ryanair luggage gran canaria passenger experience aviation travel consumer affairs aviation

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