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Rail strikes risk bank holiday travel

CrossCountry guards will strike over e-ticket scanning pay, potentially disrupting travel this bank holiday weekend.

August 8, 2025 at 02:05 PM
blur Train guards refuse to scan e-tickets and demand ‘technology payment’

CrossCountry train guards plan strikes over the August bank holiday weekend over pay and scanning incentives.

Rail guards refuse to scan e tickets and press for technology payment

Rail guards on the CrossCountry network will refuse to scan electronic tickets on passengers' smartphones from August 24 as part of a pay dispute. The action runs alongside two strikes on August 23 and August 25 and will disrupt services across the network that stretches from Aberdeen to Penzance and Stansted to Cardiff. The clash over incentives for scanning electronic tickets sits within a broader dispute over staffing, safety and pay.

The dispute centers on financial incentives for scanning electronic tickets and sits within wider concerns about staffing, safety and pay. CrossCountry operates more than 100 stations, so holiday travelers could face longer waits and reduced services during peak times.

Key Takeaways

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Workers seek higher scanning incentives as part of a broader pay package
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Two strikes are planned during the August bank holiday weekend
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Service disruption could affect routes across the CrossCountry network
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The dispute ties pay to technology tasks in ticket scanning
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Public travel plans may be disrupted, especially for holidaymakers
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A quick settlement could prevent longer disruption and set a precedent

"Rail guards will refuse to scan electronic tickets on passengers’ smartphones."

Direct action described in the report.

"The clash over financial incentives for scanning electronic tickets is part of a wide-ranging dispute over staffing, safety and pay."

Describes the cause of the dispute.

"CrossCountry network will strike on Saturday August 23 and bank holiday Monday August 25."

Dates of planned industrial action.

"Sun-seeking holidaymakers could face travel disruptions."

Impact on travelers during holidays.

The tactic shows how technology changes in rail intersect with labor conditions. Workers say pay must reflect added tasks, while management argues incentives are the lever to keep scanning work efficient. During a busy weekend, the risk is twofold: more disruptions and a dent in public trust in the system. If a settlement emerges, it could redefine how digital tasks are rewarded in regional networks. If not, passengers may turn to cars or other transport, and the burden on the timetable could grow.

Highlights

  • Rail guards will refuse to scan electronic tickets on passengers’ smartphones.
  • The clash over financial incentives for scanning electronic tickets is part of a wide-ranging dispute over staffing, safety and pay.
  • CrossCountry network will strike on Saturday August 23 and bank holiday Monday August 25.
  • Sun-seeking holidaymakers could face travel disruptions.

Risk of transport disruption and public backlash

A bank holiday weekend strike on a major regional network could disrupt travel plans and affect public trust, raising questions about pay, automation, and safety policies.

The outcome will shape how pay, safety and technology balance in UK rail goes forward.

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