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Pet Needs set to close after over 60 years of service

The beloved Merseyside pet shop will close its doors for the final time on July 31, 2023.

July 27, 2025 at 06:35 AM

My dad had to apologise when man entered shop wanting a fight

Pet Needs in Liscard, a beloved local pet shop, announces its closure after decades of service.

Popular Merseyside pet shop prepares to close after 60 years

Pet Needs, a family-run pet shop located in Liscard, Wirral, is closing its doors after 61 years of operation. It first opened in 1964 and has been a staple for local pet owners. Run by Terry Smith and Orla Scanlan, the shop has served multiple generations, following in the footsteps of Terry's grandfather, who established the family business in the 1930s. The decision to retire comes after years of adapting to changing shopping habits and increasing competition from online retailers. Terry reflected on the emotional toll this decision takes, noting the strong community bonds fostered over the decades. Final discounts are being offered as the owners prepare for the last trading day on July 31.

Key Takeaways

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Pet Needs has operated in Liscard for 61 years, closing for good on July 31.

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The shop was started in the 1930s by Terry's grandfather, symbolizing a family legacy.

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Terry and Orla have built strong relationships with generations of local customers.

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The closure represents a challenge faced by many local businesses against online retail competition.

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Changes in shopping habits have required Pet Needs to adapt its offerings over the years.

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The emotional impact on the community reflects the shop's importance to pet owners and families.

"It's been a huge part of my life."

Terry reflects on his deep connection to Pet Needs and its impact on his life.

"They’ve said they’re all really going to miss us and it’s very touching that they feel that way."

Terry shares the customers’ responses, emphasizing the emotional bond between the shop and its patrons.

The closure of Pet Needs highlights a broader trend impacting local businesses: the struggle to compete with online giants and changing consumer behaviors. After 61 years of deep community ties, the shop's departure signals not just an end to a retail space but a shift in local culture. As Terry Smith noted, it has been more than a business; it has been part of the community's identity. The affection felt by long-time customers reflects a longing for the era of personalized service that many contemporary shoppers find lacking. This sentiment extends beyond just one shop—it raises questions about the future of similar family-run establishments facing similar challenges.