Mum condemns security guard action at Hooters during parade

A mother says a security guard blocked her family from entering Hooters after the Liverpool FC parade and made a demeaning remark.

Mum condemns security guard action at Hooters during parade

Rebecca Warriner, who travelled from Lincolnshire with her husband and three children, says the family tried to reach Hooters on Water Street after the Liverpool FC parade. She describes a packed queue outside the venue and a security guard who she says blocked their path as people rushed to safety amid the crowd and a car incident nearby. Warriner claims she shouted to be let inside to protect her children, but says the guard pushed them back. She eventually entered with two of her children while her husband and another child followed behind.

Hooters Liverpool says CCTV showed no evidence of physical aggression by the door staff and that doors were kept closed to protect customers inside until the immediate risk was assessed. The venue notes the security guard was hired through an external company for the event and says it is reviewing the complaint with the security provider. The day also saw more than 100 pedestrians injured at the parade, and a man faces further charges related to the incident. The company emphasizes its commitment to a safe, respectful environment and to improving safety procedures where needed.

The episode highlights how private security at large public events can become a focal point in moments of fear. It raises questions about training, supervision, and how staff balance rapid crowd control with the need to safeguard families, including children. The gap between a complainant’s memory and a venue’s CCTV review can feed public scrutiny and calls for clearer standards in handling emergencies. Beyond the incident itself, the emotional toll on children and the mixed messages about safety and access at popular venues warrant careful follow-up and transparent accountability.

Highlights

Safety at public celebrations must center families and clear, compassionate communication in emergencies.