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Malpensa evacuation after desk fire

A check-in desk at Terminal One caught fire, prompting evacuation at Malpensa airport in Milan on August 20. Firefighters responded and operations continued with minimal disruption, authorities say.

August 20, 2025 at 11:38 AM
blur Passengers evacuated at major European airport after 'man sets fire to check-in desk'

A terminal at Malpensa Airport in Milan was evacuated after a check-in desk caught fire, prompting an emergency response.

Malpensa airport evacuated after desk fire

A terminal at Malpensa Airport in Milan was evacuated after a check-in desk caught fire on Wednesday morning. Video circulating on social media shows flames emerging from the desk in Terminal One as passengers and staff moved toward exits. Local media indicated that operations were not significantly disrupted.

Firefighters arrived quickly and controlled the scene. A fire service spokesperson said smoke forced the evacuation for safety reasons, but the affected area was made safe and air traffic continued with no major delays. Unconfirmed reports mentioned a man in a white shirt may have started the blaze, though authorities have not confirmed this.

Key Takeaways

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A fire at a check-in desk triggers a terminal evacuation at a major European airport
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Airport operations continued with minimal disruption despite the incident
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Firefighters contained the area quickly and safely
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Cause of the fire is still under investigation
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Eyewitness accounts describe initial panic in the check-in area
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Officials emphasize ongoing air traffic safety and normal services
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Public reporting and social media play a key role in shaping perceptions

"I am still very shaken up and scared. Please be careful."

eye witness account from a passenger

"The presence of smoke required the evacuation of the terminal for safety reasons."

fire service statement

"Everyone around me was in panic mode screaming and running."

eye witness account

"Operations at the airport continued without significant disruption to air traffic."

fire service statement

The incident highlights how quickly a routine travel day can turn tense in a crowded hub. Even brief disruptions can ripple through schedules and traveler mood, underscoring the importance of clear, rapid communication from airport officials.

Officials face the challenge of balancing calm public messaging with thorough investigation. As investigators look into the cause, the event may prompt reviews of safety drills, crowd management, and how quickly airports can adapt if a similar scenario arises again, including potential effects on travelers, staff, and local businesses.

Highlights

  • Chaos can erupt in seconds in crowded spaces
  • Safety rules guide calm when danger appears
  • People ask how this happened and what it means for tomorrow
  • The airport kept operations moving while a crisis team acted swiftly

Public safety and security risk at airport incident

The event involves an active fire in a public space at a major airport and could provoke public reaction, scrutiny of safety protocols, and calls for improved safety measures. The situation warrants attention from national authorities and could influence security spending or policy reviews.

Travel safety remains a priority for busy hubs

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