Major telecommunications outages reported

A substantial outage is impacting mobile and landline services for several networks.

Network outages disrupt Vodafone, EE and BT services

On July 24, 2025, many customers reported difficulties with phone and landline services from Vodafone, EE, and BT. The issues primarily affected call capabilities, leaving numerous users unable to make or receive calls. EE acknowledged the problem, stating they were addressing an ongoing issue impacting their services, while BT confirmed that their infrastructure was largely behind the outage. Complaints were noted on social media and monitoring sites, indicating widespread frustration among customers. Meanwhile, Vodafone claimed no inherent problems with its network, suggesting that many issues may stem from interactions with BT and EE services. There were signs that some networks, like Three UK, were also seeing increased reports of issues, possibly related to the affected networks. As of now, users are seeking clarity and updates from their service providers.

This outage highlights the fragility of telecommunications services, especially when multiple providers experience simultaneous problems. The overlapping issues across networks such as EE and BT raise serious concerns about the stability of shared infrastructures. With increased reliance on mobile services for daily communication, outages of this nature can result in significant public frustration, especially if they last for extended periods. Companies need to communicate effectively and provide timely updates to regain trust from their customers.

Highlights

As the situation develops, users will be eager for updates from affected service providers.