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Alaska Airlines cancels many flights at Sea-Tac

Significant flight cancellations and delays occurred after an IT outage caused a ground stop.

July 21, 2025 at 07:30 PM
blur Alaska Airlines ground stop cancels dozens of flights at Sea-Tac

Alaska Airlines faced significant operational challenges due to an IT outage.

Alaska Airlines experiences major flight disruptions at Sea-Tac

Alaska Airlines grounded its entire fleet for about three hours on Sunday night due to an IT outage, resulting in ongoing cancellations and delays at Seattle-Tacoma International Airport. By Monday afternoon, 74 Alaska Airlines and Horizon Air flights had been canceled alongside 161 delays. The airline cited an unexpected hardware failure at its data centers as the cause of the outage. Although operations were resumed by Sunday night, passengers are warned about the residual impacts affecting flights into Monday and possibly beyond. Alaska Airlines is facilitating rebooking options for affected travelers but advises them to check their flight status online.

Key Takeaways

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Alaska Airlines faced ground stop due to IT failure.
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74 flights were canceled and 161 delayed at Sea-Tac.
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The airline cited unexpected hardware issues as the cause.
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Operations resumed, but residual delays continued into Monday.
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Passengers can rebook or request refunds for canceled flights.
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Frequent IT outages raise concerns about Alaska Airlines' reliability.

"It will take some time to get our overall operations back to normal."

This quote reflects Alaska Airlines' acknowledgement of ongoing operational challenges post-outage.

"An unexpected failure of a crucial piece of multi-redundant hardware led to the outage."

Highlights the technical issues that triggered the ground stop.

This incident highlights the vulnerabilities of airline IT systems and the subsequent ripple effects on passenger travel. As technology plays an increasing role in airline operations, outages like this can quickly escalate into significant disruptions. The frequent IT outages reported by Alaska Airlines in recent years raise concerns about their operational stability. Passengers are urged to remain informed and prepared, particularly when travel becomes uncertain.

Highlights

  • Even one IT outage can disrupt countless flights.
  • Remaining calm is essential when delays occur.
  • Trust the process, even when flights are delayed.
  • Be proactive and check flight statuses frequently.

Potential Risks Following Alaska Airlines Flight Disruptions

Frequent IT outages may affect operational reliability and customer trust. Significant public reaction and operational challenges could arise from repeated incidents.

Continued vigilance is essential for travelers relying on Alaska Airlines.

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